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Unable to download track

Discussion in 'Shop General Support' started by RyanJ93, Jul 9, 2017.

  1. RyanJ93

    RyanJ93 New Member

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    Hi guys, I'm experimenting a issue while trying download a track from my downloads in the store, the error occurs 'cause the file wasn't found, the file is this: S3RL feat Charlotte - Where Did You Go (Radio Edit) [Emfa Music] [Wav File].wav
    Thanks to everyone for support and have a nice day!
     
  2. Superman

    Superman Owner, Head Administrator
    Staff Member Administrator Moderator Huge Site Supporter S3RL Super Fan Supporter

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    Hey Ryan,

    I am guessing you are attempting to download it off the song page, try using the download account page: https://djs3rl.com/shop/download

    On the product download options are still a work in progress, still got some bugs to work out lol.

    Let me know if that fixes your issues.
     
  3. RyanJ93

    RyanJ93 New Member

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    Hey Superman,

    I meant that I was trying to download the track from this page, I didn't know about this new feature, by the way I tried again and still not working, if may be useful I attach a screenshot of the error message.

    [Add HTTPS to avoid spam check]://ibb.co/iLqAFF
     
  4. Superman

    Superman Owner, Head Administrator
    Staff Member Administrator Moderator Huge Site Supporter S3RL Super Fan Supporter

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    Try again,

    And let me know if it is fixed now ;)
     
  5. RyanJ93

    RyanJ93 New Member

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    Yep, now it works fine, finally I got 'em all, I needed 'em to work ahah :D, thanks very much Superman for your fast fixing! ;)
     
  6. Superman

    Superman Owner, Head Administrator
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    Ok perfect :)

    No problem! Thanks for helping me find another bug ;P

    Let me know if you ever need anything else :h:
     
  7. RyanJ93

    RyanJ93 New Member

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    Ahah no problem, I'm glad to be helpful ;P
    Of course, thanks for your helpfulness! :clap::blush1:
     

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